COVID-19 SAFETY MEASURES FOR CLIENTS

In order to protect yourself, other clients, our staff and their families, as well as the continuity of veterinary services we ask that you please follow the relevant safety measures described below.

TOBERMORY PREMISES

  • Please note there is a closed-door policy, attend only by prior arrangement.

  • Wear an effective well-secured face mask, including while collecting items or making a delivery - please advise us in advance if you are unable to do so.

  • Maintain social distance from staff and others on the premises.

  • Please give a MINIMUM of 48 HOURS NOTICE if you require a repeat prescription.

LAGGANULVA CLINIC

  • Pre-arranged visits only.

  • Please arrive no earlier than expected and park in the space by the caravan and shed.

  • Remain in your vehicle.

  • If after five minutes no one has acknowledged your arrival give two short blasts on your horn and continue to wait in your vehicle.

  • Wear an effective well-secured face mask - please advise us in advance if you are unable to do so.

  • We will initially consult with you through the vehicle window.

  • We will collect your pet and take them for examination and treatment while you wait in your car.

  • To maintain social distance we will collect your pet in their cage or basket, or via a long lead.

  • Please maintain social distance from staff and others on the premises.

HOME, FARM and EQUINE VISITS

  • Wear an effective well-secured face mask - please advise us in advance if you are unable to do so.

  • Maintain social distance where possible.

  • As far as possible minimise time in close proximity to our staff.

  • Help protect our staff from injury. Handling large animals can be hazardous, therefore if appropriate consider recruiting additional help to move and restrain them.

Tel 01688 302789

contactmullandionavets@gmail.com

Tobermory, Isle of Mull, PA75 6PY